Le Donne® Leather goods are protected with a 12 month limited warranty on workmanship and materials for all our regular products. We will repair or replace any defective item at our discretion. Please note shipping and handling charges are not included in the warranty. Le Donne Leather reserves the right to refuse any replacement or credit due to mishandled merchandise, accidental damages, or if it shows wear and tear through normal usage. To take advantage of this warranty, please use the “contact Us” link at the bottom of the home page to contact our Customer Service department for a Return Authorization number and further details. Please provide proof of purchase (order # & date of purchase).
For warranty issues within the first 60 days of purchase, we certainly apologize for the inconvenience. Please provide full details to our customer service team and provide images of the defect in question. We will then forward a label to return the damaged item for inspection and repair or replacement at no additional cost to you.
Warranties for purchases after the initial 60 days will also be processed asap. Please contact our Customer Service department for further details. Note return freight charges will be due prior to shipping out the repaired item or replacement.
The Le Donne Leather warranty is only valid within the United States. Shipping address for repair, replacement, or parts must be within the US.